WeSquare is proud of its impressive track record and cost-effective approach, which allows us to offer the lowest price against the highest quality! We aim to be straightforward and clear about our costs, hence we invite you to use our Cost Calculator for OSC implementation.

The Cost Calculator in a few user-friendly steps

  • Simply select our competitive and clear base package for OSC implementation for the total costs of only € 9,000 ex VAT.
  • Also add to our high-quality base package for OSC implementation by selecting the modules your company needs.
  • The calculator presents you an indicative overview of your total costs, so you know what we will approximately charge you on completing your tailored implementation and innovative applications for OSC.

OSC Base implementation includes

  • Analysis session
  • Kick-off Functional Design Document (FFD)
  • Implementation stage
  • System & Integration testing
  • Training of the admin + documentation
  • User Acceptance Testing (UAT) and modifications
  • Go Live & Go Live Support

Implemenation – Key features:
• Multi-channel (mail, phone, social (if applicable))
• Knowledge Management (for Agent, Customer)
• Default Customer Self-Service (FAQ, call, ask a question)
• Email, Surveys (NPS), Marketing mailings (if applicable)
• Dashboard (admin/agent)
• Reports (6 customized by W2 & hundreds out-of-the box)
• 1 interface, 2 queues, 3 profiles, 2 SLA’s, 1 type per workspace, 2 dashboards
• Up to 20 users

wesquare-osc-calculator-iconStart the Cost Calculator now 

Base implementation € 9.000
Extra users (per 20 extra) € 300
Conversion of old data € 2.400
Integrations with external systems (per basic integration) € 3.000
Extra interface/language (per interface) € 600
Training of Agents (per 6 / 1 day) € 900
Extra training day € 900
Extra mailbox per interface (up to 4) € 300
Extra queues (up to 4) € 300
Extra profiles (up to 4) € 300
Extra SLA’s per interface (up to 4) € 300
Customized Mail templates € 600
Customized Customer Portal € 1.500
5 extra Customized Reports (above 6) € 600
Extra Workspace € 300
Extra Dashboard € 300
Chat € 600
Extra own domain for Customer Portal € 300
TOTAL € 9.000

Note that the prices in the calculator are excluding VAT, excluding OSC licence fees and excluding any additional SLA.

Also, do keep in mind that we offer additional innovative applications to deploy OSC software successfully in your particular business environment. These applications are not included in the Cost Calculator(see our innovations https://wesquare.nl/portfolio/ and select ‘OSC ‘off-the-shelf’ products’.

For extra development we use the modest rate of € 70 / hour ex VAT, so you will keep benefiting from our consistent quality of work at the absolute lowest costs!

Talk to us (info@wesquare.nl / +31 853 012 993) to discuss your specific wishes.