Markplaats – Project – Webapplication
webapplication to combine 3 systems into 1 (efficiency)

We are proud Marktplaats has chosen WeSquare as partner for developing a webapplication for his callcenter interfacing with Oracle Service Cloud and the eBay api.

Description
Marktplaats/eBay callcenter website

Central search system between the API of marketplace/eBay and the RN Connect API of RightNow. This allows call center agents to search on 1 place for Marketplace users, while there are talking to multiple systems. When selling ad packages the agent now only uses 1 form instead of 2 or 3 systems.

About Marktplaats/eBay
A pioneer in online classifieds, Marktplaats was founded in Emmeloord. The idea was to recycle castoffs and help customers find things they needed at reasonable prices. People loved the friendly community focus, and Marktplaats soon became the most popular e-commerce site in the Netherlands.

In 2004, Marktplaats joined eBay. With millions of items listed for sale, it is the Netherlands’ favorite online source for just about anything you could possibly need or want — new or second-hand, from cars and household goods to houses, services, jobs, bicycles, boats and pets.

Members of the Marktplaats community share a neighborly spirit and know they can find smart deals close to home on items they want to buy, sell or simply give away