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CRM

News – WeSquare acquires teamcx to strengthen customer experience business

WeSquare acquires teamcx

WeSquare is very pleased to announce their recent acquisition of teamcx. teamcx excels in bringing smart customer experience solutions to various organizations. With the teamcx professionals on board, WeSquare is confident to improve their business even further. Combined forces Both companies have many similarities and they are very excited to join forces. Like WeSquare, teamcx    […]

News – We are proud of our new office in India(Hyderabad)!

WeSquare - New office

images wesquare office India NEW OFFICE INDIA In early July of this year, our team in India (Hyderabad) moved to a new office. The previous office became too small for our growing oversees team, so our colleagues needed to relocate to a bigger place. This provided us with the opportunity to search for an office    […]

News – WeSquare Managed Services Oracle Service Cloud (RightNow)

WeSquare can provide the complete Managed Services for Oracle Service Cloud (RightNow) via our (certified) support team in India. Do you have staffing constraints that make it challenging to keep up with day-to-day administration of your Oracle Service Cloud (RightNow) implementation? Need assistance with complex reporting requirements? Looking for a little extra help to modifying    […]

NEWS – New YouTube video WeSquare about OSC

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NOW on YouTube a new video of WeSquare about: – WeSquare – Netherlands / India – Oracle Service Cloud (OSC / RightNow) – Most competetive prices in the Market – Customer Success Story –  iBOOD – Off-the-Shelf Products (enhancing OSC to the needs of the customer) – 360 degrees customer overview via integrations – WeSquare As    […]

News – Merry Christmas and a happy 2017!

wesquare merry christmas and a happy new year 2017

WESQUARE wishes you Merry Christmas and a Happy New Year. It would be really glorious to give you a festive bottle of sparkling Champy! But even more festive, it would be that you are contributing to the education of children with mental disabilities in Surinam. Therefore, WeSquare has chosen to save the cost of the    […]

Blog – Bon Voyage Medical Support Vessel RUACH (donate to help)

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For our client RedWise, WeSquare designed & developed a foundation website in 2 weeks. Also we support this foundation by developing it for a low price and handle the content placed on the site. Redwise donates a vessel to this foundation. SV RUACH, 3rd Medical Support Vessel for Papua New Guinea The SV RUACH (click    […]

News – Attachment Bulk Download add-in

The previous Months we have been helping our Oracle Partner Capventis in developing some add-ins for a client of them. One of these add-ins is the ‘Attachment Bulk Download’. ” Oracle Service Cloud allows the attachment of files to all standard and custom objects. The most common uses are when staff attach files to Contacts,    […]

News | iBood live with Oracle Service Cloud

iBOOD.com kiest uit diverse CRM leveranciers voor Oracle Service Cloud om nieuwe richting te geven aan hun serviceverlening, zodat de groei kan worden gefaciliteerd maar ondertussen de klanttevredenheid flink verbeterd kan worden om de concurrentie voor te blijven. iBOOD, zelfstandig onderdeel binnen Metro en Mediamarkt, in Amsterdam, heeft net als ons moederbedrijf MediaSaturn Holding (moederbedrijf    […]

Blog | MissionGold trip to Oracle Direct in Dublin

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Last week, on behalf of WeSquare, I went to an event in Dublin-Ireland from 11 April to 13 April 2016. This event was for Partners of Oracle Benelux. The trip was a mix of business and fun. Monday On Monday we travelled to Dublin which was a bit tricky as we flew from Brussels airport    […]

News | Looking for a junior/medior web developer/project manager

Job description WeSquare is looking for an enthusiastic web/app developer/tester/project manager for 24-32 hours per week, who likes to work with an international team of designer, developers and testers in the Netherlands and India. He or she has a passion to build state-of-the-art websites/apps with great user experience. Our candidate has a couple of years’    […]

News | Redesign website goedopweg.nl LIVE

WeSquare - Goedopweg LIVE

The new website is LIVE. Proud to pronounce we finished the project of redesigning the website of Goedopweg for the Provence of Utrecht. The idea was to implement a user friendly design and make it responsive, so it will work perfectly on mobile and tablet as well. About What we do: working together for accessibility.    […]

Blog | Proactive customer support is the need of the hour

Blog - Wesquare - Proactive customer support is the need of the hour

Customer service falls in two brackets: Reactive customer service A customer is browsing your web store and has a question. Typically, they find a contact page, call or email you and wait for a response. Proactive customer service It means anticipating customer issues and addressing them proactively. This can take a number of forms from    […]

Blog |Technologie helpt bij jouw mobiliteit

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TECHNOLOGIE HELPT BIJ JOUW MOBILITEIT Op een mooie herfstdag hebben we een afspraak met Bart de Haan, werkzaam binnen de afdeling Communicatie van Rijkswaterstaat (RWS) Midden Nederland. Bart is Communicatie Adviseur en ingehuurd door RWS. Hij was eerder betrokken bij projecten als de verbreding van de A27/A28 in het kader van de ‘spoedwet aanpakken’ en    […]

News | Redesign website Goedopweg.nl

gow-news

Proud to pronounce we started the project of redesigning the website of Goedopweg of the Provence of Utrecht. The idea is to implement a user friendly design and make it responsive, so it will work on mobile and tablet perfectly as well Scope – Slicing psd to html/css – based on bootstrap – implement in    […]

News | Kick-off V&D Oracle Service Cloud Implementation

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We are proud V&D has chosen WeSquare as partner for implementing Oracle Service Cloud in their customer contact center. The goal is to increase customer satisfaction and sales via: – multichannel support – having all necessary info available – increase FTR – great knowledge base – reports giving the needed info – better analytics Well    […]

Blog | JDEdwards and Oracle Service Cloud at Illy Coffee

OSC - JDE integration by WeSquare

JD-Edwards and Oracle Service Cloud at Illy Coffee. Illy Coffee was looking for a solution to manage outbound campaigns with lead contacts stored in JD-Edwards. Through an agile response WeSquare (Certified Specialist Gold Partner in EMEA) created a proof-of-concept integration between Oracle Service Cloud (RightNow) and JDE over the weekend. This impressed the customer so    […]

Blog | How to succeed at Mobile CRM

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The use of smartphones is increasing exponentially the world over. Yet, mobile CRM is sporadic and many organisations under – utilise it. Also, most of the few companies that do use mobile CRM fail to achieve user adoption and a positive return on their investment. The disconnect lies in the popular belief that mobile CRM    […]

News | Independer excited about hybrid approach for Oracle CX environment

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Independent comparison site uses Oracle Siebel and Oracle Service Cloud next to each other to further optimize customer experience. The Dutch comparison site Independer uses Oracle Service Cloud for its new service for comparing energy providers. This cloud solution supports in the field of web, social networks and contact centers. Independer uses the Oracle Service    […]